Customer Service
Del Oro Water Company is firmly committed to producing and delivering a safe, dependable supply of quality water in an efficient, cost effective manner with service that exceeds the expectations of our customers. Water rates and tariffs for regulated water systems are established by the California Public Utilities Commision (CPUC). The rates and tariffs presented are the most current adopted by the CPUC.
District Search
Arbuckle District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 210.00 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 30.65 | ||
3/4 inch | $ 45.98 | ||
1 inch (All homes have these) | $ 60.00 | ||
1 1/2 inch | $ 153.27 | ||
2 inch | $ 245.23 | ||
3 inch | $ 459.81 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.776 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Benbow District
General Metered Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Facilities Fee | |||
Applicable to all customers applying for service in the utility in Pressure Zones 2 and 3 in the territory served for premises not previously connected to its distribution mains, for additional service connections to existing premises, and for increases in size of service connections to existing premises. See Schedule BN-F. | |||
Meter Size | Initial Fee per Connection | ||
5/8 by 3/4 inch | $ 6,000.00 | ||
3/4 inch | $ 9,000.00 | ||
1 inch | $ 15,000.00 | ||
1 1/2 inch | $ 31,000.00 | ||
2 inch | $ 48,000.00 | ||
New Service Advance Deposit | Zone 1 | Zones 2 & 3 | |
Applies to all new accounts | $ 223.12 | $ 284.44 | |
Meter Size | Monthly Charge | ||
Zone 1 | Zones 2 & 3 | ||
5/8 by 3/4 inch | $ 55.78 | $ 142.22 | |
3/4 inch | $ 83.67 | $ 213.32 | |
1 inch | $ 139.45 | $ 355.54 | |
1 1/2 inch | $ 278.89 | $ 711.08 | |
2 inch | $ 446.23 | $ 1,137.72 | |
3 inch | $ 836.68 | $ 2,133.23 | |
4 inch | $ 1,394.46 | $ 3,555.38 | |
Quantity Rate | Zone 1 | Zones 2 & 3 | |
For all water used, per 100 cubic feet | $ 3.043 | $ 5.820 | |
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 9, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 509
Updated on 01 March 2019
Service Area Map Update
Effective: February 8, 2019
DOWNLOAD
Advice Letter 489
Updated on 20 June 2017
Acquisition of Benbow District
Effective: June 14, 2017
DOWNLOAD
Black Butte District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 213.54 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 35.59 | ||
3/4 inch | $ 53.39 | ||
1 inch | $ 88.98 | ||
1 1/2 inch | $ 177.96 | ||
2 inch | $ 284.74 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 1.750 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Buzztail District
General Metered Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Connection Fee | $ 10,000.00 | ||
Applies ONLY to properties that have not previously been connected to the water system | |||
New Service Advance Deposit | $ 218.82 | ||
Applies to all new accounts | |||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 72.94 | ||
3/4 inch | $ 72.94 | ||
1 inch | $ 72.94 | ||
1 1/2 inch | $ 72.94 | ||
2 inch | $ 72.94 | ||
3 inch | $ 72.94 | ||
4 inch | $ 72.94 | ||
Quantity Rate | |||
For all water used up to 30,000 gallons, per 1,000 gallons | $ 2.738 | ||
For all water used over 30,000 gallons and up to 100,000 gallons, per 1,000 gallons | $ 4.107 | ||
For all water used over 100,000 gallons, per 1,000 gallons | $ 6.844 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Buzztail Irrigation
Irrigation Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Connection Fee | $ 10,000.00 | ||
Applies ONLY to properties that have not previously been connected to the water system | |||
New Service Advance Deposit | $ 218.82 | ||
Applies to all new accounts | |||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 72.94 | ||
3/4 inch | $ 72.94 | ||
1 inch | $ 72.94 | ||
1 1/2 inch | $ 72.94 | ||
2 inch | $ 72.94 | ||
3 inch | $ 72.94 | ||
4 inch | $ 72.94 | ||
Quantity Rate | |||
For all water used up to 30,000 gallons, per 1,000 gallons | $ 2.738 | ||
For all water used over 30,000 gallons, per 1,000 gallons | $ 4.363 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 508
Updated on 25 January 2019
Lost Revenue Memorandum Account – CAMP Fire
Effective: November 9, 2018
DOWNLOAD
California Pines District
ALL (PINE FLAT and PINE MOUNTAIN) Service Areas
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 189.42 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 63.14 | ||
3/4 inch | $ 94.71 | ||
1 inch | $ 157.86 | ||
1 1/2 inch | $ 315.72 | ||
2 inch | $ 505.14 | ||
3 inch | $ 947.15 | ||
4 inch | $ 1,578.58 | ||
6 inch | $ 3,157.15 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 12.681 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Country Estates District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 204.75 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 29.25 | ||
3/4 inch | $ 43.87 | ||
1 inch (most homes have these) | $ 73.11 | ||
1 1/2 inch | $ 146.23 | ||
2 inch | $ 233.96 | ||
3 inch | $ 438.68 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.439 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Ferndale District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 220.50 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 44.10 | ||
3/4 inch | $ 66.16 | ||
1 inch | $ 110.26 | ||
1 1/2 inch | $ 220.52 | ||
2 inch | $ 352.83 | ||
4 inch | $ 661.56 | ||
6 inch | $ 2,205.21 | ||
8 inch | $ 3,528.34 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 5.800 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Hat Creek District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 217.56 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 31.08 | ||
3/4 inch | $ 46.62 | ||
1 inch | $ 77.70 | ||
1 1/2 inch | $ 155.40 | ||
2 inch | $ 248.63 | ||
3 inch | $ 466.19 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 4.500 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 510
Updated on 11 September 2019
Acquisition of Hat Creek District
Effective: August 14, 2019
DOWNLOAD
Johnson Park District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Facility Fee | $ 9,173.00 | ||
Applies ONLY to properties that have not previously been connected to the water system. See Schedule JP-F | |||
New Service Advance Deposit | $ 198.20 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 49.55 | ||
3/4 inch | $ 74.33 | ||
1 inch (all Rocky Ledge Estates) | $ 123.88 | ||
1 1/2 inch | $ 247.76 | ||
2 inch | $ 396.41 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 5.179 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Schedule JP-F
Updated on 21 May 2013
Facilities Fee – New Connections
Effective: Resolution W-4710
DOWNLOAD
Larkspur Meadows District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 189.44 | ||
Applies to all new accounts | |||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 47.36 | ||
3/4 inch | $ 71.04 | ||
1 inch | $ 118.40 | ||
1 1/2 inch | $ 236.80 | ||
2 inch | $ 378.88 | ||
3 inch | $ 710.40 | ||
4 inch | $ 1,184.00 | ||
6 inch | $ 2,367.99 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.250 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Lime Saddle District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Facility Fee | Varies | ||||
Applies ONLY to properties that have not previously been connected to the water system OR to properties needing extensions or size changes to existing lines. See Schedule LS-F |
New Service Advance Deposit | $ 191.45 | ||||
Meter Size | Monthly Service Charge | SRF Surcharge | |||
5/8 by 3/4 inch | $ 27.35 | $ 16.03 | |||
3/4 inch | $ 41.02 | $ 24.03 | |||
1 inch | $ 68.37 | $ 40.06 | |||
1 1/2 inch | $ 136.74 | $ 80.12 | |||
2 inch | $ 218.78 | $ 128.19 | |||
3 inch | $ 410.22 | $ 240.37 | |||
4 inch | $ 683.70 | $ 400.61 | |||
6 inch | $1,367.40 | $ 801.22 | |||
Quantity Rate | |||||
For all water used, per 1000 gallons | $ 4.281 | ||||
Late Fee | |||||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
State Revolving Fund (SRF) Surcharge
The monthly surcharge is specifically for the repayment of the State Revolving Fund for the Regional Intertie Project as authorized by Decision 08-05-032 as adjusted by Decision No. D. 14-02-034, dated February 27, 2014 as further amended on March 21, 2014. The monthly Surcharge Rates are subject to adjustment. All Lime Saddle customers who already paid the $5,000.00 Connection Fee are excluded from the SRF Surcharge; however, all active Lime Saddle connections are responsible for a proportionate share of the Phase I equity costs to be put into rates as of the conclusion of the project.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 508
Updated on 25 January 2019
Lost Revenue Memorandum Account – CAMP Fire
Effective: November 9, 2018
DOWNLOAD
Advice Letter 342-A
Updated on 21 May 2013
New Premises Facility Fee
Effective: September 6, 2012
DOWNLOAD
Advice Letter 202
Updated on 09 October 2008
Charge for Commitment to Future Services
Effective: October 3, 2008
DOWNLOAD
Schedule LS-F
Updated on 15 May 2017
Facilities Fees – New Connections
Effective: September 6, 2012
DOWNLOAD
Magalia District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 201.74 | ||||
Meter Size | Monthly Service Charge | SRF Surcharge | |||
5/8 by 3/4 inch (most homes have these) | $ 44.83 | $ 5.16 | |||
3/4 inch | $ 67.24 | $ 7.74 | |||
1 inch | $ 112.07 | $ 12.89 | |||
2 inch | $ 358.64 | $ 41.26 | |||
Quantity Rate | |||||
For all water used, per 1,000 gallons | $ 7.537 | ||||
Late Fee | |||||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
State Revolving Fund (SRF) Surcharge
The monthly Surcharge is specifically for repayment of the State Revolving Fund for the Regional Intertie Project as authorized by Decision 08-05-032, as adjusted by Decision no. D. 14-02-034, dated February 27, 2014 as further amended on March 21, 2014. The monthly Surcharge Rates are subject to adjustment.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 508
Updated on 25 January 2019
Lost Revenue Memorandum Account – CAMP Fire
Effective: November 9, 2018
DOWNLOAD
Advice Letter 502
Updated on 13 August 2018
Lost Revenue Memorandum Account – CAMP Fire
Effective: August 14, 2018
DOWNLOAD
Metropolitan District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 220.75 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 44.15 | ||
3/4 inch | $ 66.23 | ||
1 inch | $ 110.38 | ||
1 1/2 inch | $ 220.76 | ||
2 inch | $ 353.21 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.707 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Mt. Lassen District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 220.00 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch | $ 26.36 | ||
3/4 inch | $ 39.54 | ||
1 inch | $ 55.00 | ||
1 1/2 inch | $ 131.80 | ||
2 inch | $ 210.87 | ||
Flat Rate | |||
For a single-family residential unit and/or an individual lot: | $ 60.02 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.510 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Paradise Pines District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 210.60 | ||||
Meter Size | Monthly Service Charge | SRF Surcharge (AL 372) |
|||
5/8 by 3/4 inch (most homes have these) | $ 35.10 | $ 4.33 | |||
3/4 inch | $ 53.10 | $ 6.49 | |||
1 inch | $ 88.00 | $ 10.81 | |||
1 1/2 inch | $ 177.00 | $ 21.63 | |||
2 inch | $ 284.00 | $ 34.60 | |||
3 inch | $ 533.00 | $ 64.88 | |||
4 inch | $ 888.00 | $ 108.14 | |||
6 inch | $1,777.00 | $ 216.28 | |||
Quantity Rate | |||||
For all water used, per 100 cubic feet | $ 5.200 | ||||
Late Fee | |||||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
State Revolving Fund (SRF) Surcharge
The monthly Surcharge is specifically for repayment of the State Revolving Fund for the Regional Intertie Project as authorized by Decision 08-05-032, as adjusted by Decision no. D. 14-02-034, dated February 27, 2014 as further amended March 21, 2014. The monthly Surcharge Rates are subject to adjustment.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 508
Updated on 25 January 2019
Lost Revenue Memorandum Account – CAMP Fire
Effective: November 9, 2018
DOWNLOAD
River Island District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 225.00 | ||||
Meter Size | Monthly Service Charge | SRF Surcharge Territory 1 Customers Only (AL 525-A) |
|||
Up to 1 inch | $ 75.00 | $ 78.18 | |||
1 1/2 inch | $ 154.59 | $ 156.37 | |||
2 inch | $ 247.35 | $ 250.19 | |||
3 inch | $ 463.77 | $ 469.11 | |||
4 inch | $ 772.96 | $ 781.85 | |||
6 inch | $1,545.91 | $ 1,563.69 | |||
Quantity Rate | |||||
For all water used, up to 10,000 cf, per 100 cubic feet | $ 3.200 | ||||
For all water used, over 10,000 cf, per 100 cubic feet | $ 4.300 | ||||
Late Fee | |||||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Drinking Water State Revolving Fund Undeveloped Lot Charge
Applicable to all undeveloped lots within the service territory of River Island District 1. A service fee to provide for reduction of the Drinking Water State Revolving Fund Loan Surcharge is chargeable to customers requesting future service to undeveloped lots. The Service fees was authorized by Resolution No. W-5245.
The service fee shall be the accumulated total of the surcharges provided for in Schedule No. RI-1, as applied to the property being furnished water service from the effective date of the advice letter to the date of connection. The maximum service charge shall be $2,000. The service fee shall be due and payable upon connection of water service to the lot. The surcharge authorized by the Commission, as contained in Schedule No. RI-1 will apply thereafter.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Private Fire Protection Service | ||
For each 4″ fire hydrant with one 2.5″ outlet | $ 2.50 | |
For each 6″ riser hydrant with steamer | $ 3.00 |
River Island Irrigation
IRRIGATION Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | None | ||
Meter Size | Monthly Charge | ||
All | None | ||
Quantity Rate | |||
For all water used, up to 2,500 cf, per 100 cubic feet | $ 2.700 | ||
For all water used, over 2,500 cf, per 100 cubic feet | $ 4.300 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 543
Updated on 25 October 2023
Activating Schedule 14.1 Stage 5
Effective: October 25, 2023
DOWNLOAD
Advice Letter 542
Updated on 17 August 2023
Activating Schedule 14.1 Stage 4
Effective: August 17, 2023
DOWNLOAD
Advice Letter 541
Updated on 06 July 2023
Activating Schedule 14.1 Stage 2
Effective: July 6, 2023
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 525-A
Updated on 22 November 2021
Authority to Increase SRF Borrowing
Effective: November 18, 2021
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Advice Letter 493
Updated on 25 June 2018
Request Authority for SRF Loan & Surcharge
Effective: June 21, 2018
DOWNLOAD
Advice Letter 492
Updated on 11 November 2019
Request to Establish Point of Use Memorandum Account
Effective: March 1, 2017
DOWNLOAD
Advice Letter 300
Updated on 21 May 2013
Surface Water Treatment Plant Project
Effective: Pending
DOWNLOAD
Stirling Bluffs District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 198.38 | ||
Meter Size | Monthly Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 28.34 | ||
3/4 inch | $ 33.51 | ||
1 inch | $ 43.85 | ||
1 1/2 inch | $ 69.71 | ||
2 inch | $ 100.74 | ||
3 inch | $ 173.14 | ||
4 inch | $ 276.56 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 4.400 | ||
Low-Income Rate Assistance (LIRA) | |||
Surcredit Eligible (participating) customers only |
20% of base service charge for 5/8″x3/4″
Maximum credit is $5.87 per month |
||
Surcharge Ineligible (non-participating) customers only |
$5.78 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Strawberry District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 265.72 | ||
New Service Facility Fee | Varies | ||
ONLY applies to properties that have not previously been connected to the water system. | See Schedule ST-F | ||
Meter Size | Monthly Service Charge | ||
5/8 by 3/4 inch (most homes have these) | $ 132.86 | ||
3/4 inch | $ 199.30 | ||
1 inch | $ 332.16 | ||
1 1/2 inch | $ 664.31 | ||
2 inch | $ 1,062.91 | ||
3 inch | $ 1,992.95 | ||
4 inch | $ 3,321.57 | ||
6 inch | $ 6,643.15 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 11.503 | ||
Low-Income Rate Assistance (LIRA) | |||
Surcredit Eligible (participating) customers only |
50% of base service charge for 5/8″x3/4″ Maximum of $59.81 |
||
Surcharge Ineligible (non-participating) customers only |
$1.09 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 545
Updated on 17 July 2024
LIRA Program Annual Update
Effective: July 17, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Traver District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 230.08 | ||
Meter Size | Monthly Charge | ||
3/4 inch | $ 57.52 | ||
1 inch | $ 95.86 | ||
1 1/2 inch | $ 191.72 | ||
2 inch | $ 306.75 | ||
3 inch | $ 575.15 | ||
4 inch | $ 958.59 | ||
6 inch | $ 1,917.17 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 1.745 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD
Tulare District
Service Charges
The Service Charge is a Readiness to Serve Charge which is applicable to all metered water service and to which is added the charge for water used, computed at the Quantity Rate below.
New Service Advance Deposit | $ 204.36 | ||
Meter Size | Monthly Charge | ||
5/8 x 3/4 inch | $ 51.09 | ||
3/4 inch | $ 76.63 | ||
1 inch | $ 127.72 | ||
1 1/2 inch | $ 255.44 | ||
2 inch | $ 408.71 | ||
3 inch | $ 766.33 | ||
4 inch | $ 1277.21 | ||
Quantity Rate | |||
For all water used, per 100 cubic feet | $ 2.392 | ||
Late Fee | |||
For monthly bills not paid by the due date | $ 10.00 |
California Public Utilities Commission (CPUC) Reimbursement Surcharge
A 0.8% surcharge is required to be added to all customers’ bills, which is calculated on all amounts due and is forwarded to the Commission throughout the year.
Other Services and Fees
Please see the back of your bill for additional information about other services and fees. Please see the Special Conditions page for information regarding current CPUC-authorized surcharges on your bill.
Advice Letters
Advice Letter 546
Updated on 15 August 2024
Uncollected Revenue from 2023 GRC &
Camp Fire Refund Credit to Customers
Effective: September 11, 2024
DOWNLOAD
Advice Letter 537-A
Updated on 11 July 2024
Statewide General Rate Case
Effective: March 09, 2023
DOWNLOAD
Advice Letter 532
Updated on 26 April 2022
Rule & Schedule 14.1 Update
Effective: May 26, 2022
DOWNLOAD
Advice Letter 523
Updated on 24 November 2020
Interim Rate Surcharge Statewide GRC
Effective: September 17, 2020
DOWNLOAD
Advice Letter 516-B
Updated on 11 August 2020
Statewide Stabilization General Rate Case
Effective: August 6, 2020
DOWNLOAD