Our offices will be closed Friday, July 4th, for the holiday. If you have any urgent issues, you can still call into your district for assistance

Rate Assistance

Please see the programs below to find out how to enroll in income qualified programs or get assistance paying your utility bills.

How can we help

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Black Butte District

The Low Income Rate Assistance (LIRA) Program is not authorized for your district at this time.

Customers who need assistance paying their water bills can apply for California’s Low Income Household Water Assistance Program (LIHWAP), by visiting the LIHWAP https://www.csd.ca.gov/Pages/WaterBill.aspx or by calling the LIHWAP Helpline at 1-866-675-6623.

LIHWAP stands for the Low Income Household Water Assistance Program.

LIHWAP is a federally funded program that offers a one-time payment to help you pay your residential water or wastewater bills.

LIHWAP can provide assistance if you are past due on your water bill, or even if you’re current on payments.

​LIHWAP helps pay bills accrued anytime. There are no date restrictions.