Our offices will be closed Monday, 2/19/2024 for President's Day. We are still available by phone during this time.

How To Read Your Meter

What is a Water Meter?

A water meter is a measuring device that tracks the volume of water delivered to your property.   Del Oro currently has water meters that measure in cubic feet and/or gallons.  You can find this information on your water bill.

Our water meters are located near the curb, sidewalk or in an easement at the back of your property inside a meter box.  The water meter box will be plastic or cement and have a metal or plastic lid which may be marked, “Water Meter.”

Use a long screwdriver to remove the lid.  Be sure to be cautious as insect or other small animals occasionally take residence inside the boxes.  Most water meters will have a small, hinged plastic cover while others may not.  Lift the cover and use a cloth to wipe the face clean.

Badger LCD Encoder

Types of Water Meters?

Del Oro currently has analog water meters and digital meters.  Check your Districts’ Project Page for updates on AMI metering.

An analog meter will appear as a large circular dial that may have one or more moving hands.  Keep in mind that you will be held liable for any repairs or assessments if the meter is damaged.

A digital meter is a fully electronic high-resolution encoder, solid-state device with no moving parts.  HR-LCD encoders have a nine-digit Liquid Crystal Display (LCD) to show consumption, flow and alarm information.

Once you determine the meter type, you can follow the steps in “How to read my meter” below to record and track your usage.

How we read your meter

Del Oro uses a variety of methods to read water meters and accurately measure consumption. These methods are designed to ensure precise billing, improve efficiency, and enable better management of water resources.

Depending on the districts technological infrastructure and operational practices, we employ manual readings & advanced metering infrastructure (AMI). The ongoing evolution of technology continues to drive Del Oro towards more automated and real-time methods of meter reading, ultimately enabling better conservation and management of water resources.

Manual Reading: A meter reader physically visits the property and records the meter reading from the meter display on a handheld device or mobile app to record meter readings electronically and transmitted to our corporate office.

Advanced Metering Infrastructure (AMI): BeaconAMA involves the use of smart meters that automatically transmit readings via wireless networks to our utility’s central system. This real-time data allows for more accurate billing and helps customers monitor their day-to-day water consumption.

Track your Water Usage

Verify that all water use is suspended and write down the reading as it appears from left to right.  You can refer back to this number later when verifying your daily, weekly, or monthly usage.  A record of past reading can also come in handy for detecting potential leaks at your residence.

The sweeping arm on your meter functions as a leak detector as well as the triangle.  If you can see either dial turning when all water is shut off, you have a leak!

Wait 20 minutes and check back for a second look.  If the reading has increased that indicates water is going through the meter.

If leak is continuous contact a plumber.