Customer Service
Del Oro utilizes a Capital Improvement Plan (CIP) to identify individual projects and system upgrades needed for our districts. The CIP is reviewed on an annual basis or as needed to reflect district needs, priorities and funding to ensure that the infrastructure exists to advance our system and community needs with our long-term goals in mind.
District Search
Arbuckle District
Well #1 Rehabilitation
February 22, 2024 The new pump is being installed today at Well #1. Del Oro does not anticipate interruption of service. Field staff brought Well #1 back online at 5 pm. January 4, 2024 Pump replacement is scheduled for late January or early February 2024. Del Oro does not anticipate interruption of service. [ Submersible
Arbuckle Well Levels
Arbuckle Wells Status Updates Del Oro Water field personnel routinely measure the static level of water in our wells. As Arbuckle’s wells share an aquifer with surrounding agricultural operations, it is especially important to monitor the level as they can be drawn down quickly by those operations. The reporting measurement is water level (feet) above
Benbow District
There are no projects currently in progress.
Black Butte District
There are no projects currently in progress.
Buzztail District
There are no projects currently in progress.
California Pines District
State Mandated Tank Replacement Project
March 15, 2024 Based on feedback received since the February 27, 2024 packet was provided to customers, Del Oro has put together some additional information about the timeline of the project to date, rates, and past projects. Please click the link below for the notice: CALIFORNIA PINES TANK REPLACEMENT ADDITIONAL INFORMATION February 27, 2024 Packets
Capinero Creek Bridge Replacement Dec 2023 to Mar 2024
Please click here for detailed information regarding a planned shutdown on Monday, February 12, 2024. UPDATE 2/12/2024: Planned outage POSTPONED. Rescheduled date to be announced. January 5, 2024: Tulare County’s contractor broke Del Oro’s mainline while working on the east side of the bridge. Del Oro has personnel on the way to assess the situation,
Country Estates District
There are no projects currently in progress.
Ferndale District
There are no projects currently in progress.
Hat Creek District
There are no projects currently in progress.
Johnson Park District
There are no projects currently in progress.
Larkspur Meadows District
There are no projects currently in progress.
Lime Saddle District
There are no projects currently in progress.
Magalia District
There are no projects currently in progress.
Metropolitan District
There are no projects currently in progress.
Mt. Lassen District
There are no projects currently in progress.
Paradise Pines District
There are no projects currently in progress.
River Island District
River Island AMI Project
River Island AMI Project River Island District Customers will be seeing Del Oro Water Field Crew in the area working on the AIM Meter Project that was announced with notification to you on November 27, 2024. The project is estimated to be complete within the next two weeks. After the project is completed, Del Oro
Del Oro Water River Island District AMI Project
Del Oro Water River Island District Advanced Metering Infrastructure (AMI) Project During the months of December and January Del Oro Water Company will be installing advanced metering technology at all metered connections in River Island District Territories 1 and 2. The project, known as Automated Metering Interface (AMI), is part of our continued efforts to
River Island T1 Treatment Plant Project
Del Oro Water River Island District Water Treatment Plant Del Oro Water is pleased to announce the construction of a new, cutting-edge water treatment plant to ensure the provision of clean and safe drinking water for our residents. This exciting project represents a significant investment in the well-being and sustainable future of our community. The
Stirling Bluffs District
There are no projects currently in progress.
Strawberry District
Strawberry Snowpack Levels
Strawberry Snowpack Updates As Strawberry District’s main source, Herring Creek, is fed by snowmelt, we carefully monitor the area’s snowpack to anticipate ongoing supply levels.
Strawberry Herring Creek Levels
Strawberry Herring Creek Status Updates Strawberry District’s main source of water is Herring Creek, which is fed by snowmelt. We carefully monitor the levels in our Herring Creek intake to ensure a continuous supply of water to the district.
Strawberry Project
Del Oro Water Company, in our continued efforts to reduce water waste and improve our operations is announcing a new project for the Strawberry District: Automated Metering Interface (AMI) Meter Project. Del Oro looks to adopt AMI in August 2023 to improve water management, lower operational costs, and a greener future for our district. In
Traver District
There are no projects currently in progress.
Del Oro Traver District TCP Mitigation Project
Del Oro Traver District TCP Mitigation Project Click here to see the presentation from the project engineer Project Update – February 2023 Del Oro is working with its contractor and engineer on the final outstanding items to get approval from the State to bring the water treatment plant online. We thank you for your patience
Traver WTP Project
Project Update – February 2023 Del Oro is working with its contractor and engineer on the final outstanding items to get approval from the State to bring the water treatment plant online. We thank you for your patience as we work to complete this project. Below, you can see the carbon filter media being delivered
Tulare District
There are no projects currently in progress.
Nor Cal Waterworks
There are no projects currently in progress.