Customer Service
Del Oro currently operates 20 water districts throughout the state of California.
If your matter is an urgent issue, contact the district phone number shown in the district search below. You can always send a message using the Contact Us form.
District Search
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Del Oro Water Operational Rules |
|
|---|---|
| Definitions | Rule No. 1 |
| Description of Service | Rule No. 2 |
| Applicaiton for Service | Rule No. 3 |
| Contracts | Rule No. 4 |
| Sepcial Information Required on Forms | Rule No. 5 |
| Establishment and Re-establishment of Credit | Rule No. 6 |
| Deposits | Rule No. 7 |
| Notices | Rule No. 8 |
| Rendering and Payment of Bills | Rule No. 9 |
| Disputed Bills | Rule No. 10 |
| Discontinuance and Restoration of Service | Rule No. 11 |
| Information Available to Public | Rule No. 12 |
| Temporary Service | Rule No. 13 |
| Continuity of Service | Rule No. 14 |
| Water Conservation/Rationing Plan | Rule No. 14.1 |
| Main Extensions | Rule No. 15 |
| Service Connections, Meters & Customer’s Facilities | Rule No. 16 |
| Standards for Measurements of Service | Rule No. 17 |
| Meter Tests & Adjustment of Bills for Meter Error | Rule No. 18 |
| Service to Separate Premises & Multiple Units and Resale of Water | Rule No. 19 |
| Water Conservation | Rule No. 20 |
| Fire Protection | Rule No. 21 |
🌢 ARBUCKLE
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Arbuckle District
(530) 717-2512
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Arbuckle District serves the subdivision known as Almond Ranch Estates and vicinity, approximately 5 miles north of Arbuckle, in Colusa County, California.
🌢 BENBOW
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Benbow District
(530) 717-2521
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Troy Hubner
Benbow District serves an unincorporated area of Humboldt County in Garberville, California.
🌢 BLACK BUTTE
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Black Butte District
(530) 717-2510
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Black Butte District serves the area known as Estates Subdivision Unit No. 1 and vicinity, located 1-1/2 miles northwest of Orland in Glenn County, California.
🌢 BUZZTAIL
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Buzztail District
(530) 717-2520
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Buzztail District serves the unincorporated area known as Upper Stilson Canyon, located east of State Route 32 and northeast of Chico in Butte County, California.
🌢 CALIFORNIA PINES
Customer Service
Monday – Friday
8:00 AM – 4:30PM
California Pines District
(530) 717-2511
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Nathon Proctor
California Pines District serves the unincorporated community known as Pine Flat, located approximately two miles southeast of California Hot Springs, the area known as Pine Mountain (Tracts Number 416 and 455 in Rainbow Ranch and Tracts Number 438 and 455, located approximately one mile east of Pine Flat), and vicinity, in Tulare County, California.
🌢 COUNTRY ESTATES
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Country Estates District
(530) 717-2508
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Nathon Proctor
Country Estates District serves Tracts No 1951, 2196, 2552, and 2553 and vicinity, located approximately 9 mile east of Bakersfield, Kern County, California.
🌢 FERNDALE
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Ferndale District
(530) 717-2506
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Troy Hubner
Ferndale District serves the City of Ferndale and adjacent unincorporated territory in Humboldt County, California.
🌢 HAT CREEK
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Hat Creek District
(530) 717-2523
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Hat Creek District serves the area known as Rim Rock Ranch Unit No. 1 and vicinity, located near the community of Old Station in Shasta County, California.
🌢 JOHNSON PARK
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Johnson Park District
(530) 717-2507
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Johnson Park District serves Johnson Park and vicinity in Shasta County, California.
🌢 LARKSPUR MEADOWS
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Larkspur Meadows District
(530) 717-2522
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Larkspur Meadows District serves the Larkspur Meadows Subdivision and vicinity, located approximately one mile south of the City of Red Bluff, in Tehama County, California.
🌢 LIME SADDLE
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Lime Saddle District
(530) 717-2503
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
24 Hour Drop Box
14147 Lakeridge Court
Magalia, CA 95954
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Lime Saddle District serves the area known formerly as Lime Saddle Community Services District, located south of the Town of Paradise and north of Highway 70 in Butte County, California.
🌢 MAGALIA
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Magalia District
(530) 717-2504
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
24 Hour Drop Box
14147 Lakeridge Court
Magalia, CA 95954
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Magalia District serves the area known formerly as Magalia County Water District, located north of the Town of Paradise and south of the Paradise Pines District of Del Oro Water Company in Butte County, California.
🌢 METROPOLITAN
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Metropolitan District
(530) 717-2518
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Automated Phone Payments
1 (800) 123-4567
District Superintendent
John O’Farrell
Assistant Superintendent
Nathon Proctor
Metropolitan District serves the area known as Skall Knoll Homesites, located approximately two miles west of Highway 99, and the west half of lot 53 of West Freson Tract in the unincorporated area of Fresno County, California.
🌢 MT. LASSEN
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Mt. Lassen District
(530) 717-2515
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Mt. Lassen District serves the just-being-developed area known as Mt. Lassen Woods Subdivision, located near the community of Shingletown, Shasta County, California.
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Paradise Pines District
(530) 717-2502
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
24 Hour Drop Box
14147 Lakeridge Court
Magalia, CA 95954
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Paradise Pines District serves the areas known as Fir Haven Subdivision, Sierra Del Oro Subdivisions, Paradise Pines Subdivisions, and vicinity, located in the Magalia area approximately 6 miles north of the Town of Paradise in Butte County, California.
🌢 RIVER ISLAND
Customer Service
Monday – Friday
8:00 AM – 4:30PM
River Island District
(530) 717-2514
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Automated Phone Payments
1 (800) 123-4567
District Superintendent
John O’Farrell
Assistant Superintendent
Nathon Proctor
River Island District serves Tract Number 389 and vicinity, adjacent to the River Island Golf Course, located approximately four miles south of Springville, Tulare County, California.
🌢 STIRLING BLUFFS
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Stirling Bluffs District
(530) 717-2505
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
24 Hour Drop Box
14147 Lakeridge Court
Magalia, CA 95954
District Superintendent
John O’Farrell
Asst. Superintendent
Jim Roberts
Stirling Bluffs District serves Stirling City and vicinity in Butte County, California.
🌢 STRAWBERRY
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Strawberry District
(530) 717-2513
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Mailing Address
Drawer 5172
Chico, CA 95927
District Superintendent
John O’Farrell
Asst. Superintendent
James Bray
Strawberry District serves the area known as Strawberry and vicinity, located approximately 31 miles east of Sonora in Tuolumne County, California.
🌢 TRAVER
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Traver District
(530) 717-2519
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Automated Phone Payments
1 (800) 123-4567
District Superintendent
John O’Farrell
Assistant Superintendent
Nathon Proctor
Traver District serves the unincorporated town of Traver, located along Highway 99 approximately 30 miles from Fresno in Tulare County, California.
🌢 TULARE
Customer Service
Monday – Friday
8:00 AM – 4:30PM
Tulare District
(530) 717-2516
District Directory
(530) 717-2500
Automated Payments
(530) 717-2501
Automated Phone Payments
1 (800) 123-4567
District Superintendent
John O’Farrell
Assistant Superintendent
Nathon Proctor
Tulare District serves the Grandview Gardens area (Tract No. 313 and vicinity), located approximately one-half mile northwest of Porterville, in the unincorporated area of Tulare County, California.
Tulare District also serves the area known as East Plano and vicinity, located approximately 1 mile south of Porterville, in the unincorporated area of Tulare County, California.