December 27, 2023 – California Pines Boil Water Notice Cancellation
Bacteriological testing was completed following the first half of the Main Line Relocation Project. Customers affected by the boil water notice no longer need to boil water prior to consumption. Primarily due to weather delays, Del Oro Water Company and its contractors are working to reschedule the second half of the project, which will require a second shut-off. Additional information will be available once the project is rescheduled.
December 14, 2023 – California Pines Planned Shut Off from about 8:00am – 5:00pm
Update, 12/14/2023, 3:30 pm:
Water service has been restored to all areas of California Pines District. Unfortunately, the contractors were unable to complete the project as scheduled. DOWC will need to temporarily shut-off services again for the contactors to complete the project. More information regarding scheduling of the remainder of the project will be sent out to customers as soon as the schedule is confirmed with the contractors. As completion is anticipated next week, Del Oro Water will leave the Boil Water Notice in place until the project is complete. Thank you again for your patience and understanding. Should you have any questions, please call our customer support center at 530-717-2511.
As part of the bridge replacement project from the March 2023 flooding, Del Oro Water Company needs to relocate a portion of the main line. Water service will be temporarily shut-off in certain areas of the district on Thursday, December 14, 2023 from approximately 8:00 am until 5:00 pm. The actual duration of the shut-off will depend on the conditions encountered. Work may be done in the area in the days or hours prior to water being shut-off. DOWC contractors will be relocating a main line in the Oakwood Rd and Rabbit Foot Trail area prior to the replacement bridge project. Please see the attachment below for customers affected. Customers should be prepared to have a loss of water pressure or no water service all together. DOWC suggests filling bathtubs, buckets or other containers to be used to flush toilets and/or other sanitary needs.
Once the work has been completed, your water service will be restored if needed. Customers affected by the shut-off will be under a boil water notice until bacteriological sampling can be taken and the results received. This is normal procedure for a long shut down period as a safety precaution and is mandated by the County Health Department and the State Division of Drinking Water. We anticipate this being resolved by Friday, December 22, 2023.
Thank you in advance for your patience and understanding. We apologize for any inconvenience this may cause.