Our offices will be closed until Monday December 2nd, for Thanksgiving. If you have any urgent issues, you can still call into your district for assistance.

Outstanding Customer Service

Del Oro Water is dedicated to always providing responsive, professional, and timely support to customers. Our goal is to consistently exceed your expectations.

Our friendly bilingual call center staff is always ready to assist your customers in a courteous and professional manner. They can handle everything from routine phone payments to account changes and answering billing questions. We constantly educate our staff so they are always up-to-date and prepared to respond to customers.

Using our online Account Management Service, we offer flexible electronic payment options for our customers 24/7/365!  ACH payments from a checking or savings account are free, and we offer credit/debit services at a minimal fee. In addition, our customers can review their bills and payment history, as well as submit any questions they may have via a convenient form.