Explore Ways to Pay
At Del Oro Water Company (DOWC), when it comes to paying your bill, you have options. Simplify managing your account with the payment options that fit your lifestyle at home or on the go. Effective February 7, 2023 some payment methods will have a convenience fee from our third-party processing vendor. Del Oro Water Company does not receive a portion of this fee.
| Payment Method | Online Account Required | Convenience Fee |
|---|---|---|
| Online One-Time Payment (Card Payment) | Yes | $ 2.50 |
| Online QuickPay Payment (Card Payment) | No | $ 2.50 |
| 24/7 Automated Phone System (Card Payment) | No | $ 2.50 |
| By Phone with CSR Assistance (Card Payment) | No | $ 2.95 |
| AutoPay (Card Payment) | Yes | $ 2.95 |
| AutoPay (Bank Account) | No | No Fee |
| By Mail (Check or Money Order) | No | Postage |
Pay online
Pay online with QuickPay
Pay by phone 24/7 Automated System
Pay by phone with a Customer Service Representative
Pay with AutoPay
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- Checking or Savings Account: Deduct payments directly from your bank account. There is no fee for checking or savings payments.
- Credit/Debit Card Payment: Connect your debit or credit card. A convenience fee will apply as shown above.
No Fee Processing Options
Third Party Payment Processing
Del Oro Water advises customers not to use third-party websites or apps, such as DOXO, for payment. These sites charge a fee to customers for sending us a payment, and payments have taken 15-20 days to reach Del Oro. Del Oro is not affiliated with these sites, and cannot take responsibility for third-party payments in transit.
When making a payment online, always start at www.DelOroWater.com and click on “Login.” (You should see Del Oro’s logo.) You can also call us to make a payment by phone, send in a check or money order, or use your bank’s Bill Pay service. Bank Bill Pay checks may take up to ten days to reach Del Oro.