Service requests must be requested at least two (2) business days prior to the move-out date from either the tenant or the owner/Management Company. Del Oro Water Company will require confirmation from authorized user on account.
Move out date cannot be "back-dated". All changes to account information will be processed up to 48 hours after being notified, if received after the move-out date. All discrepancies between the owner and tenant as regarding any portion of a bill prior to the move-out or notification date must be resolved between the owner and tenant.
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