Scheduled maintenance: Friday, from 5AM - 4PM. Payment services and account information will be temporarily unavailable while our website and customer call center undergo scheduled maintenance.

Lead & Copper safety work planned for your community

Lead & Copper safety work planned for your community

As part of our commitment to ensuring the safety and quality of your drinking water, we are informing you of important updates related to the U.S. Environmental Protection Agency’s (EPA) Lead and Copper Rule.

What’s Happening?

The US EPA’s 2021 Lead and Copper Rule Revisions (LCRR) require that public water systems must comply with the regulations starting on October 16, 2024.  These requirements include an initial service line inventory.  To comply with these regulations, we will be conducting inspections and checks at the water meters and service lines throughout our California Pines, Country Estates, River Island and Tulare service areas the week of August 26th through August 30th.

What You Can Expect

    • Inspection Schedule: Over the coming days, our team will be visiting properties to inspect water meters and service lines to develop an inventory of service line materials. Our personnel will be easily identifiable and will carry proper identification.

What You Need to Do

    • Ensure that our personnel have access to the water meter and service line areas.
    • If you have any specific concerns or questions about the inspection process, please reach out to our customer service department for your district.

Additional Information

We are committed to keeping you informed and if any issues are detected during the inspections, we will notify you immediately and provide guidance on the next steps.

Thank you for your cooperation and understanding as we work to enhance the safety of your drinking water. Your participation is vital in helping us maintain the highest standards of water quality.