Our offices will be closed Monday November 11th, in observance of Veteran’s Day. If you have any urgent issues, you can still call into your district for assistance.

7/22/2024 – River Island Territory 1 – Water Storage Critically Low

7/22/2024 – River Island Territory 1 – Water Storage Critically Low

Water Storage Critically Low – River Island Territory 1

We want to reiterate the importance of conserving water at this time. Please refrain from irrigating outdoors to allow our tanks to fill enough where water can be boosted to the higher elevation zone in Montgomery Ranch.

Del Oro Water Company (DOWC) would like to address the frustrations customers are currently experiencing. DOWC sends our appreciation to the many customers who have reduced their water consumption, however, there are still customers while are using an egregious amounts of water. DOWC has defined egregious water consumption as usage of over 150 cubic feet or 1,122 gallons per day on non-watering days. For a monthly bill, that is 4,500 cubic feet or 33,660 gallons. State Water Resources Control Board – Division of Drinking Water (SWRCB-DDW) has defined usage for health and safety at 55 gallons per person per day. DOWC’s allotment of 150 cubic feet per day is equal to 1,122 gallons, or water for health and safety for approximately 20 people per household. During the June billing cycle,  customers used 7,049,930 gallons of water. During the July billing cycle, customers used 7,334,492 gallons of water in total, the top 57 of the total 470 customers used 3,271,415 gallons of water. DOWC has consistent data of the volume of water produced, water levels in the tanks and pressure in the system. DOWC has also been reading meters daily for customers found to have egregious usage.

DOWC will continue to work as hard as possible at all hours to do our best to keep water in the system. We have scheduled a visit with the SWRCB-DDW for early next week in order to accomplish the final steps in getting the Surface Water Treatment Plant up and running. DOWC continues to ask for your assistance in reducing your water consumption and allowing the available water to be used for sanitary purposes.
Due to the extreme heat and high demand, water storage is critically and dangerously low. We ask that you turn off outdoor irrigation and refrain from watering outdoors today, Monday July 22, 2024. It is critical that all customers comply to ensure that you and your neighbors have domestic water for normal sanitary purposes.
If continued outdoor irrigation occurs throughout the day there will not be water available in the morning. 
Per Stage 5 conservation measures, customers are allowed to water one day per week according to the schedule below. It is critical that all customers comply to ensure that you and your neighbors have domestic water for normal sanitary purposes. Thank you.
DOWC RI Sch 5 Modification 5-15-2024