Our offices will be closed from Wednesday, 11/22 at 1 P.M. until Monday, 11/27 at 8 A.M. We are still available via phone during this time.

(Updated Nov. 7) October 25, 2023 – Boil Water Notice CANCELED

The Boil Water Notice has been CANCELED effective November 7, 2023. Please see notice HERE.

Update 11/3/2023: The lab in Fresno is processing the final round of samples. We hope to be able to lift the Boil Water Advisory by the early next week, subject to the results and state approval.

Update 10/31/2023: The lab in Fresno is still processing the samples. We hope to be able to lift the Boil Water Advisory by the end of the week, subject to the results and state approval.

Customers located on Deer Creek Dr., Spotted Fawn Ct., Silver Fox Ln. and Rabbit Hill Dr. are under a boil water notice due to the tank servicing the area having low water levels. This caused a drop in pressure. Lab tests will be taken as soon as the system is stabilized. We anticipate resolving the problem by Monday 10/30/23.

Bottled water and a potable water spigot is available at:

River Island Country Club Parking Lot

31989 River Island Drive, Porterville, CA 93257

Bottled water is available for pickup on Wednesdays and Saturdays from 2pm to 6pm.

Please bring your own container for use of the water spigot.

Link To Boil Water Notice

Question based on last month’s notice

Why am I being asked to boil water now, when last month I was told not to boil the water?

Answer

Last month DOWC had Well 33 online and pumping into the system. Well 33 was the source of Nitrates over the MCL. Since that notice, Well 33 has been taken offline, which means water from it is not going into the system. Without Well 33 online and Nitrates under the MCL, which can be safely boiled.